Yes, in some situations you can correct information about you that is incorrect. [We can do this, it is called “a right to rectification” under GDPR.] We can advise you as to how to do this if you tell us what has been recorded incorrectly
Correcting some information (like factual information) may mean that documents have to be amended by the organization who gave us the information in the first instance. This may take some time as there are legal procedures to follow. However, we can correct simple mistakes such as misspellings or a typing error.
How to get us to correct incorrect information
To get the correction made, please write to us in with the correction you want. The correction might be to:
- Update an address
- Telephone number
- Correct the spelling of your name
What happens when we can’t correct information?
Sometimes we are not able to make corrections. For example, if the spelling mistake or the date of birth is on an official document which we hold, we may not be able to make the correction for you. If this is the case, we will tell you this and tell you how you can get the official document corrected if necessary.